Paying Your Philadelphia Water Bill Conveniently Online

The City of Philadelphia Water Department provides water and sewer services to over 1.6 million customers in Philadelphia County. Paying your Philadelphia water bill online is a quick, easy, and secure option. Read on for a guide to paying Philadelphia water bills digitally.

Benefits of Paying Philadelphia Water Bills Online

Handling bills online offers many advantages compared to mailing in paper checks:

– Fast payments take just minutes anytime.
– Available 24/7 based on your schedule.
– Avoid late fees through autopay.
– Store payment information for ease of use.
– Earn credit card rewards.
– Access billing history and statements digitally.
– No paper checks or postage required.

With all these perks, paying online is clearly the ideal way for Philadelphia homeowners and renters to pay their water bills.

Setting Up a Philadelphia Water Online Account

New Philadelphia water customers can enroll in online billing and payment when starting service. Existing users can easily add digital access by:

– Going to and registering for an account.
– Providing your 9-digit account number, name, email, and phone number.
– Creating secure login credentials.
– Accepting the website terms of use.
– Adding a payment method like bank account or credit/debit card.

Once signed up, you can immediately start managing Philadelphia water bills electronically.

Paying One-Time Bills Through the Website

When logged into your Philadelphia water account, paying your bill takes just minutes:

1. Locate and click the “Pay Water Bill” link.
2. Enter the total due amount shown on your statement.
3. Select a payment method such as credit card.
4. Input any required account details and click “Continue”.
5. Verify payment details and click “Submit Payment”.

You will receive instant confirmation your payment was processed successfully. Funds will quickly withdraw from the chosen account.

Setting Up Convenient Autopay

For maximum convenience, enroll in autopay through your online Philadelphia water account. This automatically pays your water bill on a recurring basis each month.

Locate the “AutoPay” section under “My Account”. Choose the account, payment method, and date you want bills paid monthly.

Autopay ensures your Philadelphia water bill always gets paid on time, avoiding late fees and service disruptions. You can edit or cancel autopay anytime.

Using the Philadelphia Water Mobile App

In addition to the website, the Philadelphia Water Department app allows easy account access on your mobile devices. Download the PWD app on your Apple or Android phone or tablet.

The app lets you:

– Pay bills immediately with a few quick taps.
– Manage autopay settings.
– View usage data and billing statements.
– Update account information.
– Contact customer service.
– Receive notifications.

The mobile app enables fast water bill payment no matter where you are.

Getting Help with Philadelphia Online Water Bill Pay

If any questions come up around paying your Philadelphia water bill online, responsive customer assistance is available:

– Detailed help articles and FAQs on the website.
– Live chat with an agent through the website.
– Call 215-685-6300 to reach a billing representative.

Don’t hesitate to reach out to get help with any aspect of digital Philadelphia water bill payment. Paying online is quick, easy, and the most convenient option. Enroll to start enjoying the benefits today.